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Scott Monty - Keynote Speaker, Timeless Wisdom

Scott Monty - Keynote Speaker, Timeless Wisdom
 
 

Universal Specific Universal Specific

Presidents' Day in the U.S. is a weird holiday. It's supposed to be an official federal holiday, but some businesses were open, s...

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Culture, Character, Etiquette, and Reputation Culture, Character, Etiquette, and Reputation

[ Editor's note: you can  listen to this article here ] There's nothing quite like the feeling of fitting in. And whe...

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How Much Is Your Reputation Worth? How Much Is Your Reputation Worth?

What does reputation mean to you? Not your reputation, but the concept of reputation. It's how you're judged by others, rig...

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Embracing the Improbable Embracing the Improbable

Sherlock Holmes knew a thing or two about analytics. Sure, he was a master of logic and inductive reasoning. But he had a way of prepar...

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A Little Transparency, Please A Little Transparency, Please

We know we're experiencing a historic trust deficit. Why, in an era when personal and corporate secrets can be unraveled with a few...

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The Kinds of Interactions That Grow Your Business The Kinds of Interactions That Grow Your Business

You need a pickle barrel. Not because you need more fermented vegetables in your life. But because you need more intimate and personal ...

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Trust Me Trust Me

Trust is a strange thing. We work so hard for it, make it the center of how we define ourselves, and then, with one small misstep, we can...

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Resoluteness in the Face of Adversity Resoluteness in the Face of Adversity

With the Arctic cold bearing down on much of the Midwest and Northeast this weekend, it seems appropriate to remember the British explo...

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Do You Want to Be Out in the Cold? Do You Want to Be Out in the Cold?

The temperatures have dropped in many parts of the United States in the last few days, sending an Arctic chill over the region. It's ...

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Go Play Outside Go Play Outside

How many times as children did we hear from our parents, or as parents ourselves say to our children, "Go play outside."? It&...

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Emotionally Intelligent Leaders Do This One Thing Emotionally Intelligent Leaders Do This One Thing

We think we know Abraham Lincoln pretty well. The 16th president of the United States stands as one of the greatest leaders of all time -...

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If You're Committed to Transformation, You Need Start Small If You're Committed to Transformation, You Need Start Small

Resolutions are hard. It's probably why we only make them once a year. January is the natural time to do that, as we look to turn t...

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Ring Out the Old, Ring in the New Ring Out the Old, Ring in the New

The last day of the year seems the perfect time to share this classic poem by Alfred Lord Tennyson. Written in 1850, "Ring Out, Wild...

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Once More, With Feeling Once More, With Feeling

Vincent Price's name is synonymous with Gothic horror. He famously said, "It's as much fun to scare as it is to be scared.&q...

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Empathy as a Differentiator Empathy as a Differentiator

You're selling a commodity. It doesn't matter whether your company produces cars, provides consulting services, operates a reta...

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Make Better Customer Experiences the New Normal Make Better Customer Experiences the New Normal

On Wednesday, December 5, 2018, America had a national day of mourning to mark the passing of George H.W. Bush, 41st President of the Uni...

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How to Truly Surprise and Delight How to Truly Surprise and Delight

It's kind of sad when we celebrate what should be accepted as normal, isn't it? Like when people get excited about receiving pr...

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Your Path to Success Requires This Characteristic Your Path to Success Requires This Characteristic

His father was a dress cutter who did not get much work after the Great Depression began. As a result, his family had to live in a one-...

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