So much about the political and media cycle in 2016 has been unusual, uncommon, or unprecedented. If anyone thought this pattern would en...
Living in a Post-Factual World
We seem to be living in a post-factual world. You may have noticed that when both sides of the political spectrum meet to debate about ...
The Last Straw at Yahoo - or, My Bologna Has a Second Name

It's M-A-Y-E-R. Have you been following the Yahoo saga? In fairness, it's been going on for 20 years, but the last four under M...
How Leaders Should Communicate

Leaders — particularly business leaders like presidents and CEOs — are typically in the public spotlight. Many times, they are the face o...
Twitter Needs a Sense of Urgency

Twitter is in a rut. If you look at the growth of user numbers each quarter, you'll find a relatively flat number, hovering around 31...
Introducing Brain+Trust Partners

Today marks the beginning of something that's been nearly six years in the making. Before I get to the announcement, I need to s...
Next Steps

You know how you get excited when you're working on that thing ? That thing that has kept you up late and has required more intellect...
Blocking Ad Blockers

We know ad blocking as been growing in use. One study shows the use of ad blocking technology is up by 41 percent year over year. In a wo...
Facebook Needs Humans
[ Note: I typically post the transcript to my podcast episodes two weeks following the airing of the shows, but this was so topical, I bu...
Do You Do Any Work?

If you're online, you've probably come across your fair share of social media "gurus." You know them — the self-profess...
Were Those the Modern or Ancient Olympics?

It's always amusing when some well-intentioned bureaucrat tries to bend the will of the Internet to their own way. The latest example...
Making Executives More Digitally Savvy

Is your CEO social? I don’t mean do they interact with you or others in a communal way, or engage in elbow-rubbing over cocktails. I mean...
Put Down the Camera for a Minute

They say seeing is believing. And the number of photos and videos that are shared each day across the multiple social networks number in ...
An Update on The Full Monty

If you're looking for the latest issue of The Full Monty newsletter, we've moved it to a new location. It is now housed at full...
When Do Ethics Trump a Superior User Experience?

Uber is the poster-child for the collaborative economy. A unicorn many times over, it is purportedly worth $65 billion. It achieved this ...