"Everybody talks about the weather, but nobody does anything about it." - Mark Twain Well, ...
Launching a Book via Social Media
Book launches are commonplace. At least that's the thinking of Rohit Bhargava, author of the new book Personality Not Included: Why Comp...
How to Update & Automate Your Blogroll in 5 Easy Steps
I had noticed that my blogroll in my sidebar was horribly out of date. I've discovered many new voices over the last 6 months or so (th...
This Saturday Only!
Almost a year ago, I was approached by Drew McLellan and Gavin Heaton - two very inspiring marketers - and asked to be a co-author of The ...
I Owe You. Big Time.

You're busy. You have many demands on your schedule. Which means that the time you spend glancing over my mutterings and thoughts is val...
Typing Personalities: How Do You Stack Up?
Sometimes I have a tendency to be competitive. Not in a malicious, destructive way. But I like to know how I'm doing with respect to the...
Thank You and Welcome
I'm going to get personal on you for a bit - but with good reason, so I hope you'll bear with me. Today was a big day for me, as I w...
Using New Media to Respond to Customer Feedback

Here's a video that captures the essence of why companies should be thinking about social media with regard to customer issues. And it...
Corporate Blogging - How the Pros Do It
Has this ever happened to you? When you're at a conference that offers many tracks, all of the really interesting sessions are at the sa...
Creating Social Strategies
I'm sitting in on Charlene Li's session on Creating Social Strategies at SXSW. Here's a brief overview of her very thoughtful an...
The Suxorz: Worst Social Media of 2007
I'm here at SXSWi - South by Southwest Interactive - in Austin, TX and I just sat in on a panel called "The Suxorz - the Worst of...
Watch Your Frickin' Mouth
When you have kids, you naturally censor yourself when you're around them (or at least you try to - sometimes you just let an expletive ...
Acquiring My Attention in Communities
In case you haven't heard, there's a social media acquisition in play. Community builder Mzinga has announced that it's acquiri...