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Scott Monty - Keynote Speaker, Timeless Wisdom

Scott Monty - Keynote Speaker, Timeless Wisdom
 

Customer Loyalty: You Had One Job Customer Loyalty: You Had One Job

There's typically one thing we're looking for from the companies with which we do business. Make life easier for me. Now, &qu...

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Membership Has Its Privileges Membership Has Its Privileges

You may not remember this, but back in the 'Nineties, the slogan of American Express was "membership has its privileges." I...

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Our Terms of Service Have Not Changed Our Terms of Service Have Not Changed

The  Facebook / Cambridge Analytica  news has brought quite a bit of the unrealized or unspoken of the tech world into national conscious...

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The Fault Is In Ourselves The Fault Is In Ourselves

We've certainly learned quite a bit about Facebook over the last few weeks, haven't we? What's becoming increasingly clear ...

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