Ford's Got a Reason to Fiesta

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December 4, 2009
Last week, I wrote about how Ford was so thankful to the Fiesta Agents who were in 100 of our vehicles as part of the Fiesta Movement, and how some of them began to show their thanks as they wrapped up their experience.

This week, it got even better.

On Tuesday evening, Ford hosted a tweetup in Hollywood at the famed Palladium, where we brought together more than 90% of the Fiesta Agents in person, their friends, and fans of the Fiesta Movement to celebrate the conclusion of 6 months of activity by these social influencers. It was a remarkable event - check it out on Current - featuring the band Parachute, a short awards ceremony hosted by Jake & Amir, mobile tweeting food vehicles (including the famed KogiBBQ and Coolhaus), and the first reveal of the 2011 Fiesta.

We even managed to score the World's Largest Tweetup according to Guinness World Records, which is now getting into the social media record-keeping business.

And when we were done with that, we brought all of the nearly 100 agents out on the floor of the Los Angeles Auto Show to help us unveil the new cars. You can check the video out on The Ford Story.

And Now, For Something Completely Different
We've completed the first phase of the Fiesta Movement. The numbers were great. But lost in a lot of that was the fact that the pool of 100+ drivers acted as something of a focus group for six months. The agents gave feedback to our design & engineering team so the North American version could be made with drivers like them in mind.

Not only that, but here's the cool part: they've been creating content nonstop for 6 months. And really good content too. So here we have the making for consumer generated media as the cornerstone for some of our early advertising for the 2011 Fiesta:


Now What?
Since the Fiesta won't be delivered until the spring of 2010, there are still a few months to go to continue the online buzz. But how will that happen now that the program is over? The good news is there's a Chapter 2 to this evolving story.

If you liked what you saw over the last six months, now you'll have the opportunity to get involved yourself and apply to be one of the 20 teams of two that will be part of the Fiesta Movement Chapter 2. Just head over to FiestaMovement.com and check out the rules.

And in the meantime, Ford will be continuing to nurture the relationships with the 100 or so agents who had to give their cars back. They'll be part of @FordFiestaAsk, which is being set up to answer questions from people who want to know about the car or the reservation process. You can see the "Real Answers" interface here or follow the hashtag #FiestaAsk.

And on the shopping site, we're giving people a chance to totally customize their car and get some pretty sweet features and a customer experience that are unmatched in this segment. Once your reservation is complete, you'll be able to share it on Twitter and Facebook to tell your friends about it - and show them the design you've chosen.

So that's where we are at this point. Lots of information, I know. But it's exciting stuff. And there's more to come.

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Posted by Scott Monty at 9:05 AM
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Ranked by Forbes as one of the top 10 influencers in social media, he has been called "an unstoppable force of nature," "the best corporate social media lead on the planet," and Alan Mulally, the CEO of Ford Motor Company, called him "a visionary."

At Ford, Scott heads up the social media function and holds the title Global Digital & Multimedia Communications Manager. He is a strategic advisor on all social media activities across the company, from blogger relations to marketing support, customer service to internal communications and more, as social media is being integrated into many facets of Ford business.


Prior to joining Ford, Scott served as Consigliere for crayon and spent a number of years with PJA Advertising + Marketing, a boutique BtoB agency specializing in health sciences & high tech.

In addition to his professional responsibilities, Scott is an active blogger and podcaster. He writes about the intersection of advertising, marketing and PR at The Social Media Marketing Blog and also writes The Baker Street Blog and cohosts I Hear of Sherlock Everywhere, two literary undertakings. Scott has been featured in hundreds of news and business publications in print and on the web, in nearly dozens of books, and on a variety of mainstream media, including NBC, NPR, CNN and The Wall Street Journal. Scott is a recognized thought leader in the social media industry and frequently speaks at industry events.

Scott received his Master's in Medical Science from Boston University's School of Medicine concurrently with his MBA from BU's Graduate School of Management. He lives in the greater Detroit area with his wife and two young sons, golfs all too infrequently, and has a hidden talent for voice over work.

Oh, and one last little-known fact: Scott coined the Oxford Dictionary of English-accepted term "tweetup."

You may download a headshot here, courtesy of Rosh Sillars; a PDF version of Scott's bio is here .


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Scott speaks on social media at events, seminars and conferences around the world. His topic generally focuses on corporate use of social media, becoming an online spokesperson, and specifically on the progress that Ford has made in the recent past. If you're interested in booking Scott to speak at your event, please click here to submit a speaking request for Ford-related purposes or email me at speaking [AT] this site's URL (if you know what I mean) to send a general email request.. Scott's bio and headshot can be found in the "About Scott" tab above.



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Who is Scott Monty?

Hi, I'm Scott. I'm the global head of social media for Ford Motor Company. This is my personal blog, where I share my perspectives on social media - the convergence of marketing, advertising and PR on the Web - for marketers, agencies, the enterprise and the individual. This blog contains my personal views. My bio is available here and my headshots can be found here.

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