Wednesday, July 22, 2009

Say It Like You Mean It

I get a lot of unsolicited email. People looking for information, people with interview requests, people who are selling things. I try to be generous with my time, but it's the last group I don't have patience for.

Let me tell you why.

If I'm trying to make a good impression and I only have a limited amount of space or time to do so, I would think it's important to have my act together. While I certainly understand and can forgive nervousness or lack of polish, when I come across sloppy errors or blatant incompetence, it's the delete file for you. I have a very limited amount of time and I need to focus meeting goals. I'll give you an example of something that put me over the edge.

An email arrived in my inbox with the subject: Targeted Emailing List

I thought: "Okay, I'm not directly responsible for email marketing, but this might be interesting for some related reason."

I was quickly disavowed of that notion when I read the body of the email, which began:

Dear Customer: [emphasis not even added - they were dumb enough to make it bold]

We are a list compiler and a dominant player in the List Business Industry with over 40 Million B2B contacts and 200 Million B2C contacts. We have all varieties of business records that come with complete contact details including working business email addresses.

Aside from the annoyance of being called "Customer," (which I'm not), the very service they're selling is "complete contact details" of 200 million contacts. I guess I didn't make it into the database.

If you're going to convince someone of your ability, please be sure you've demonstrated it effectively. Physician, heal thyself.

Have you had any similar experiences?

Photo credit: detritus

Labels: fun, Marketing

Posted by Scott Monty at 12:54 AM

Comments |

LINKS TO THIS POST |

Comments:

blog comments powered by Disqus

Home

About Scott

For hi-res, click here

The best way to describe Scott is "Renaissance Man." Friends and colleagues that know Scott from one facet of his life are very frequently surprised to learn of his interests and talents in other areas.

Scott is a marketing and communications professional focused on the digital industry — specifically on social media. His career spans a number of industries such as healthcare, pharma, biotech, travel, automotive, tech, and communications, and includes a wide range of clients, from start-ups to Fortune 500 companies.

Currently on the staff of corporate communications in Ford Motor Company, Scott heads up the social media function and holds the title Global Digital & Multimedia Communications Manager. He is a strategic advisor on all social media activities across the company, from blogger relations to marketing support, customer service to internal communications and more, as social media is being integrated into many facets of Ford business.

Prior to joining Ford, Scott served as Consigliere for crayon and spent a number of years with PJA Advertising + Marketing, a boutique BtoB agency specializing in health sciences & high tech.

In addition to his consulting and agency background, Scott is an active blogger and podcaster. He writes about the intersection of advertising, marketing and PR at The Social Media Marketing Blog and also writes The Baker Street Blog, a literary undertaking. Scott has been featured in numerous news and business publications, on a variety of podcasts, and on national television. Scott is a recognized thought leader in the social media industry and frequently speaks at industry events.

Scott received his Master's in Medical Science from Boston University's School of Medicine concurrently with his MBA from BU's Graduate School of Management. He lives in the greater Detroit area with his wife and two young sons, golfs all too infrequently, and has a hidden talent for voice over work.

Oh, and one last little-known fact: Scott coined the term "tweetup."

You may download a headshot here, courtesy of C.C. Chapman and a PDF version of Scott's bio here.

Books in which Scott's work is featured:
The New Rules of Marketing & PR
Twitterville
Six Pixels of Separation
Monkeys with Typewriters
Read This First
World Wide Rave
Get Seen

Disclosures/Relationships

Scott is on the Advisory board of SavvyAuntie
Scott is on the Advisory board of Business Smart Tools
Scott is a judge for the SAMMY Awards
Scott is on the Advisory board of The Hive Awards
Named one of iMedia's 25 Top Internet Marketing Leaders & Innovators
This blog's content is also syndicated on Social Media Today
Plaid occasionally does web work for me and designed this site
No animals were harmed in the making of this blog.

Speaking Events

Scott speaks on social media at events, seminars and conferences around the world. His topic generally focuses on corporate use of social media, becoming an online spokesperson, and specifically on the progress that Ford has made in the recent past. If you're interested in booking Scott to speak at your event, please send an email to speaking [AT] scottmonty [DOT] com. Scott's bio and headshot can be found in the "About Scott" tab above.

Some previous engagements include:

BlogWell - How Big Companies Use Social Media - Minneapolis - August 13

Who is Scott Monty?

Hi, I'm Scott. I'm the head of social media for Ford Motor Company. This is my personal blog, where I share my perspectives on social media - the convergence of marketing, advertising and PR on the Web - for marketers, agencies, the enterprise and the individual. This blog contains my personal views.