Ford's CEO Takes to Twitter

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December 16, 2008
I was at a preview event that Ford was holding for media prior to the North American International Auto Show (NAIAS), when in strolled our CEO, Alan Mulally. He was immediately swarmed by journalists, who formed the traditional scrum.

When they dispersed, I got his attention and asked if he wanted to take some questions on Twitter. "What's Twitter?" he asked. Fair question. When I explained it to him briefly (and what I had been doing on Twitter recently), he was all for it.

[I've said before and I'll say it again: Alan Mulally is a down-to-earth, affable and smart guy who's interested in new technology and passionate about Ford. I'm proud to be working for him.]

Here's a sampling of questions & answers from the exchange. Mind you, I was thumbing away on my Blackberry as Alan spoke.

Scott Monty
ScottMonty Any questions for Alan Mulally?

Tim Walker
TWalk @ScottMonty Q. for Mulally: In hindsight, wd he have changed Ford's strategy in 2007/08 if he'd known we'd be in recession by now?

Scott Monty
ScottMonty @TWalk No. Matter of fact, we've accelerated the strategy with the safest most fuel-efficient vehicles ever. - Alan Mulally

Asheen Phansey
asheen @ScottMonty what is Mullaly's commitment to sustainability, both personal and professional?

Scott Monty
ScottMonty @asheen I've spent my entire career focused on safe & efficient transport; sutainability is the future. The future is now. -Alan Mulally

Tyler Hurst
tdhurst @ScottMonty yeah, what does it feel like to be LEADING the industry rather than sticking with the status quo?

Scott Monty
ScottMonty @tdhurst Exhilirating. Ford rocks! - Alan Mulally

idamaster
idamaster Icon_red_lock @ScottMonty What's Alan currently driving?

Scott Monty
ScottMonty Alan just zipped away for some TV interviews. I'll see if I can grab him again. Thanks for the questions.

Scott Monty
ScottMonty @idamaster Alan makes it a point to drive a diff vehicle every day - including the competition - b/c it's impt to understand cust's view

Michael Critz
mcritz @ScottMonty Is Ford’s decision not to ask for bailout money up-front based in part on a desire to not conform to Congress’s stipulations....

Scott Monty
ScottMonty @mcritz No, it's based on our good plan to tranform Ford and our sufficient liquidity. - Alan Mulally


Scott Monty
ScottMonty That closes this Q&A session with Ford CEO Alan Mulally. We may try this again some time.



Not bad for a first-timer. He was pretty succinct, too. What do you think? Is this an interesting way to connect directly to a Fortune 100 CEO?

Photo credit: Ford Motor Company

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Posted by Scott Monty at 4:06 PM
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Ranked by Forbes as one of the top 10 influencers in social media, he has been called "an unstoppable force of nature," "the best corporate social media lead on the planet," and Alan Mulally, the CEO of Ford Motor Company, called him "a visionary."

At Ford, Scott heads up the social media function and holds the title Global Digital & Multimedia Communications Manager. He is a strategic advisor on all social media activities across the company, from blogger relations to marketing support, customer service to internal communications and more, as social media is being integrated into many facets of Ford business.


Prior to joining Ford, Scott served as Consigliere for crayon and spent a number of years with PJA Advertising + Marketing, a boutique BtoB agency specializing in health sciences & high tech.

In addition to his professional responsibilities, Scott is an active blogger and podcaster. He writes about the intersection of advertising, marketing and PR at The Social Media Marketing Blog and also writes The Baker Street Blog and cohosts I Hear of Sherlock Everywhere, two literary undertakings. Scott has been featured in hundreds of news and business publications in print and on the web, in nearly dozens of books, and on a variety of mainstream media, including NBC, NPR, CNN and The Wall Street Journal. Scott is a recognized thought leader in the social media industry and frequently speaks at industry events.

Scott received his Master's in Medical Science from Boston University's School of Medicine concurrently with his MBA from BU's Graduate School of Management. He lives in the greater Detroit area with his wife and two young sons, golfs all too infrequently, and has a hidden talent for voice over work.

Oh, and one last little-known fact: Scott coined the Oxford Dictionary of English-accepted term "tweetup."

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Hi, I'm Scott. I'm the global head of social media for Ford Motor Company. This is my personal blog, where I share my perspectives on social media - the convergence of marketing, advertising and PR on the Web - for marketers, agencies, the enterprise and the individual. This blog contains my personal views. My bio is available here and my headshots can be found here.

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