Young and (Un)Impressionable

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November 6, 2008
Hey, here's a shocker:

"Social network ads can seem intrusive."

It shouldn't be news to you if you're a student of social media. But it's something I said - probably even more forcefully - to a whole room of agencies and advertisers at the Social Ad Summit a couple of months ago.

Let's face it: no one is on a social network to read ads. They're there to connect with friends and share interests.

As reported on eMarketer recently (via that headline stating the obvious), a study by Exact Target and Ball State University Center for Media Design showed that young adults indicated that as you would expect, word-of-mouth was considered the most effective type of marketing to the 18-30 year-old crowd.


Reachable, but protective

Slightly surprising was that email and direct mail were bigger influencers on their purchasing habits than social networks. Why? Because these are expected marketing channels. But they indicated that SMS, private messages and social networks are considered verboten for advertising. If there isn't at least implied permission, don't even bother showing up with your marketing message.

In other words, just because this media-savvy group is using a particular tool or form of communication doesn't mean it's okay for you to intrude, Mr. & Ms. Marketer.

If you have an opportunity, I recommend heading over to the Exact Target web site and downloading the October 28, 2008 white paper Messaging Behaviors, Preferences and Personas. There are some fascinating observations there about the habits of a number of personas: wired, retirees, teens, young homemakers, college students, and established pros.

Are there unwritten rules of engagement that you operate by in your preferred communications channels? Let me know.

Photo credit: EagleMoss

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Posted by Scott Monty at 11:03 PM
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About Scott

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Ranked by Forbes as one of the top 10 influencers in social media, he has been called "an unstoppable force of nature," "the best corporate social media lead on the planet," and Alan Mulally, the CEO of Ford Motor Company, called him "a visionary."

At Ford, Scott heads up the social media function and holds the title Global Digital & Multimedia Communications Manager. He is a strategic advisor on all social media activities across the company, from blogger relations to marketing support, customer service to internal communications and more, as social media is being integrated into many facets of Ford business.


Prior to joining Ford, Scott served as Consigliere for crayon and spent a number of years with PJA Advertising + Marketing, a boutique BtoB agency specializing in health sciences & high tech.

In addition to his professional responsibilities, Scott is an active blogger and podcaster. He writes about the intersection of advertising, marketing and PR at The Social Media Marketing Blog and also writes The Baker Street Blog and cohosts I Hear of Sherlock Everywhere, two literary undertakings. Scott has been featured in hundreds of news and business publications in print and on the web, in nearly dozens of books, and on a variety of mainstream media, including NBC, NPR, CNN and The Wall Street Journal. Scott is a recognized thought leader in the social media industry and frequently speaks at industry events.

Scott received his Master's in Medical Science from Boston University's School of Medicine concurrently with his MBA from BU's Graduate School of Management. He lives in the greater Detroit area with his wife and two young sons, golfs all too infrequently, and has a hidden talent for voice over work.

Oh, and one last little-known fact: Scott coined the Oxford Dictionary of English-accepted term "tweetup."

You may download a headshot here, courtesy of Rosh Sillars; a PDF version of Scott's bio is here .


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Scott speaks on social media at events, seminars and conferences around the world. His topic generally focuses on corporate use of social media, becoming an online spokesperson, and specifically on the progress that Ford has made in the recent past. If you're interested in booking Scott to speak at your event, please click here to submit a speaking request for Ford-related purposes or email me at speaking [AT] this site's URL (if you know what I mean) to send a general email request.. Scott's bio and headshot can be found in the "About Scott" tab above.



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Who is Scott Monty?

Hi, I'm Scott. I'm the global head of social media for Ford Motor Company. This is my personal blog, where I share my perspectives on social media - the convergence of marketing, advertising and PR on the Web - for marketers, agencies, the enterprise and the individual. This blog contains my personal views. My bio is available here and my headshots can be found here.

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