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Thursday, November 06, 2008

Young and (Un)Impressionable

Hey, here's a shocker:

"Social network ads can seem intrusive."

It shouldn't be news to you if you're a student of social media. But it's something I said - probably even more forcefully - to a whole room of agencies and advertisers at the Social Ad Summit a couple of months ago.

Let's face it: no one is on a social network to read ads. They're there to connect with friends and share interests.

As reported on eMarketer recently (via that headline stating the obvious), a study by Exact Target and Ball State University Center for Media Design showed that young adults indicated that as you would expect, word-of-mouth was considered the most effective type of marketing to the 18-30 year-old crowd.


Reachable, but protective

Slightly surprising was that email and direct mail were bigger influencers on their purchasing habits than social networks. Why? Because these are expected marketing channels. But they indicated that SMS, private messages and social networks are considered verboten for advertising. If there isn't at least implied permission, don't even bother showing up with your marketing message.

In other words, just because this media-savvy group is using a particular tool or form of communication doesn't mean it's okay for you to intrude, Mr. & Ms. Marketer.

If you have an opportunity, I recommend heading over to the Exact Target web site and downloading the October 28, 2008 white paper Messaging Behaviors, Preferences and Personas. There are some fascinating observations there about the habits of a number of personas: wired, retirees, teens, young homemakers, college students, and established pros.

Are there unwritten rules of engagement that you operate by in your preferred communications channels? Let me know.

Photo credit: EagleMoss

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Posted by Scott Monty at 11:03 PM
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About Scott

For hi-res, click here

He as been called "an unstoppable force of nature," "the best corporate social media lead on the planet," and Alan Mulally, the CEO of Ford Motor Company, called him "a visionary." But perhaps the best way to describe Scott is "Renaissance Man." Friends and colleagues that know Scott from one facet of his life are very frequently surprised to learn of his interests and talents in other areas.

Scott is a marketing and communications professional focused on the digital industry — specifically on social media. His career has spanned a wide variety of industries such as healthcare, pharma, biotech, travel, automotive, tech, and communications, from start-ups to Fortune 500 companies.

Currently on the staff of corporate communications in Ford Motor Company, Scott heads up the social media function and holds the title Global Digital & Multimedia Communications Manager. He is a strategic advisor on all social media activities across the company, from blogger relations to marketing support, customer service to internal communications and more, as social media is being integrated into many facets of Ford business.


Prior to joining Ford, Scott served as Consigliere for crayon and spent a number of years with PJA Advertising + Marketing, a boutique BtoB agency specializing in health sciences & high tech.

In addition to his consulting and agency background, Scott is an active blogger and podcaster. He writes about the intersection of advertising, marketing and PR at The Social Media Marketing Blog and also writes The Baker Street Blog, a literary undertaking. Scott has been featured in numerous news and business publications, in over a dozen books, and on a variety of broadcast media from podcasts to NPR to national television. Scott is a recognized thought leader in the social media industry and frequently speaks at industry events.

Scott received his Master's in Medical Science from Boston University's School of Medicine concurrently with his MBA from BU's Graduate School of Management. He lives in the greater Detroit area with his wife and two young sons, golfs all too infrequently, and has a hidden talent for voice over work.

Oh, and one last little-known fact: Scott coined the Oxford Dictionary of English-accepted term "tweetup."

You may download a headshot here, courtesy of C.C. Chapman and a PDF version of Scott's bio here.


Books in which Scott's work is featured:
Brains on Fire: Igniting Powerful, Sustainable, Word of Mouth Movements
Open Leadership: How Social Technology Can Transform the Way You Lead
MicroMarketing: Get Big Results by Thinking and Acting Small
Spend Shift: How the Post-Crisis Values Revolution Is Changing the Way We Buy, Sell and Live
Power Friending: Demystifying Social Media to Grow Your Business

The New Rules of Marketing & PR
Twitterville
Six Pixels of Separation
Monkeys with Typewriters
Read This First
World Wide Rave
Get Seen

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Scott Monty Bio

Speaking Events

Scott speaks on social media at events, seminars and conferences around the world. His topic generally focuses on corporate use of social media, becoming an online spokesperson, and specifically on the progress that Ford has made in the recent past. If you're interested in booking Scott to speak at your event, please click here to submit a speaking request. Scott's bio and headshot can be found in the "About Scott" tab above.






Some previous engagements include:

BlogWell - How Big Companies Use Social Media - Minneapolis - August 13 Keynote at OMMA Global Sept. 21, 2009

MIMA Summit

Brand Camp 135px Direct Marketing Association International conference, Oct. 18-22, 2009



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Who is Scott Monty?

Hi, I'm Scott. I'm the head of social media for Ford Motor Company. This is my personal blog, where I share my perspectives on social media - the convergence of marketing, advertising and PR on the Web - for marketers, agencies, the enterprise and the individual. This blog contains my personal views.

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