Accidential Influentials

May 10, 2007
I'm just getting caught up with a huge backlog podcasts. I hate to delete anything, lest I risk missing something truly remarkable. In this case, I found episode #29 of the HBR IdeaCast, in which Paul Hemp reviewed the Breakthrough Ideas of 2007

Accidental Influentials
Malcolm Gladwell's key tenet of The Tipping Point is that social epidemics are driven by the actions of a tiny minority of special individuals who are unusually informed, persuasive and well-connected. New research by Duncan Watkins at Columbia University shows that influentials primarily have an impact only on the small number of people they have interaction with. His premise is:
If the network permits the idea to spread, anyone can start it. Forest fire analogy: size of it has little to do with the size of the spark that started it, and lots to do with the state of the forest.
Conclusion for marketers: identifying the supposed influentials may be a misdirected task, and instead they should focus on helping the large number of ordinary folks to reach out and influence others just like them.

If you haven't listened to the HBR IdeaCast yet, it's worth 10 or 15 minutes of your time. Of course, it's a clever plug for the latest issue of the Harvard Business Review, but the conversations are always intriguing and thoughtful.

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He has been called "an unstoppable force of nature," "the best corporate social media lead on the planet," and Alan Mulally, the CEO of Ford Motor Company, called him "a visionary."

Currently on the staff of corporate communications in Ford Motor Company, Scott heads up the social media function and holds the title Global Digital & Multimedia Communications Manager. He is a strategic advisor on all social media activities across the company, from blogger relations to marketing support, customer service to internal communications and more, as social media is being integrated into many facets of Ford business.


Prior to joining Ford, Scott served as Consigliere for crayon and spent a number of years with PJA Advertising + Marketing, a boutique BtoB agency specializing in health sciences & high tech.

In addition to his consulting and agency background, Scott is an active blogger and podcaster. He writes about the intersection of advertising, marketing and PR at The Social Media Marketing Blog and also writes The Baker Street Blog, a literary undertaking. Scott has been featured in hundreds of news and business publications in print and on the web, in nearly twenty books, and on a variety of broadcast media, including NPR, CNN and Fox Business News. Scott is a recognized thought leader in the social media industry and frequently speaks at industry events.

Scott received his Master's in Medical Science from Boston University's School of Medicine concurrently with his MBA from BU's Graduate School of Management. He lives in the greater Detroit area with his wife and two young sons, golfs all too infrequently, and has a hidden talent for voice over work.

Oh, and one last little-known fact: Scott coined the Oxford Dictionary of English-accepted term "tweetup."

You may download a headshot here, courtesy of Rosh Sillars; a PDF version of Scott's bio is here .


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Scott speaks on social media at events, seminars and conferences around the world. His topic generally focuses on corporate use of social media, becoming an online spokesperson, and specifically on the progress that Ford has made in the recent past. If you're interested in booking Scott to speak at your event, please click here to submit a speaking request for Ford-related purposes or email me at speaking [AT] this site's URL (if you know what I mean) to send a general email request.. Scott's bio and headshot can be found in the "About Scott" tab above.

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Who is Scott Monty?

Hi, I'm Scott. I'm the head of social media for Ford Motor Company. This is my personal blog, where I share my perspectives on social media - the convergence of marketing, advertising and PR on the Web - for marketers, agencies, the enterprise and the individual. This blog contains my personal views. Bio available here.

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