Putting the Social in Social Media

January 17, 2007
Bloggers need to get out more. That's my theory, anyway.

This whole movement of "social media" has truly taken hold, but as I look around (at the airport, in public settings, and even at myself) I see an overdependence on the keyboard. The completely mobile nature of our electronic devices, coupled with technology and software that is more user-friendly than ever, is colluding to make us - ironically - more isolated from human contact than ever.

While it's very easy to sit behind a desk and blog away every day as a connector or an influencer, I was reminded over the weekend of the importance of being social - that is, taking social media to its natural end: getting out there and meeting people. I track my blog statistics with Google Analytics, Sitemeter, Feedburner and FeedBlitz. I know my blogs are being read. But for any marketer, the real question is "what does my audience think of my brand?" If your blog isn't generating comments, it's very difficult to gauge that level.

Over the weekend, I was at a conference that a number of my readers attended. I was approached by dozens of them, who told me how much my blog meant to them, it was the first thing they read in the morning, I'm providing a valuable service, etc., etc. While it was flattering (and what artist doesn't love flattery?), I walked away greatly affected by the experience. I suddenly understood that in addition to simply knowing how many people read my blog, I now knew what they thought of my blog. Talk about great feedback - not to mention inspiration that keeps me motivated to continue the hard work of maintaining my blogs.

My advice to any blogger or podcaster in the B2B (or B2C) market: get out there! Go to conferences that are germane to your topic and where you think your audience might be. If they're local, invite your regular commenters to lunch and pick their brains. Yes, you should answer comments and emails sent through your blog. But above all, make the human connection that this revolutionary technology affords us.

Sitting with your laptop won't sustain long term relationships. You have to sit with people too.

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Posted by Scott Monty at 8:27 AM
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 Comments:

At 1/24/2007 11:41 AM, Anonymous Anonymous said...

I appreciate your blog, now that I am getting used to making myself peer into the computer instead of out toward the 'real' (is it?) world.

I am glad you got out an about to get real world face-to-face feedback. I would hate to think that you are growing into the shape of your desk chair!

Bobby the Bike

 
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About Scott

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He has been called "an unstoppable force of nature," "the best corporate social media lead on the planet," and Alan Mulally, the CEO of Ford Motor Company, called him "a visionary."

Currently on the staff of corporate communications in Ford Motor Company, Scott heads up the social media function and holds the title Global Digital & Multimedia Communications Manager. He is a strategic advisor on all social media activities across the company, from blogger relations to marketing support, customer service to internal communications and more, as social media is being integrated into many facets of Ford business.


Prior to joining Ford, Scott served as Consigliere for crayon and spent a number of years with PJA Advertising + Marketing, a boutique BtoB agency specializing in health sciences & high tech.

In addition to his consulting and agency background, Scott is an active blogger and podcaster. He writes about the intersection of advertising, marketing and PR at The Social Media Marketing Blog and also writes The Baker Street Blog, a literary undertaking. Scott has been featured in hundreds of news and business publications in print and on the web, in nearly twenty books, and on a variety of broadcast media, including NPR, CNN and Fox Business News. Scott is a recognized thought leader in the social media industry and frequently speaks at industry events.

Scott received his Master's in Medical Science from Boston University's School of Medicine concurrently with his MBA from BU's Graduate School of Management. He lives in the greater Detroit area with his wife and two young sons, golfs all too infrequently, and has a hidden talent for voice over work.

Oh, and one last little-known fact: Scott coined the Oxford Dictionary of English-accepted term "tweetup."

You may download a headshot here, courtesy of Rosh Sillars; a PDF version of Scott's bio is here .


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Scott speaks on social media at events, seminars and conferences around the world. His topic generally focuses on corporate use of social media, becoming an online spokesperson, and specifically on the progress that Ford has made in the recent past. If you're interested in booking Scott to speak at your event, please click here to submit a speaking request for Ford-related purposes or email me at speaking [AT] this site's URL (if you know what I mean) to send a general email request.. Scott's bio and headshot can be found in the "About Scott" tab above.

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Who is Scott Monty?

Hi, I'm Scott. I'm the head of social media for Ford Motor Company. This is my personal blog, where I share my perspectives on social media - the convergence of marketing, advertising and PR on the Web - for marketers, agencies, the enterprise and the individual. This blog contains my personal views. Bio available here.

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