"By 2008 online marketing efforts will be the dominant media for business-to-business initiatives. Traditional direct mail, industry print, and events and promotions will take a back seat to more efficient and sophisticated online efforts. A Forrester Research study in 2005 indicated that by 2008, online marketing will be more ubiquitous than anything except in-person events (including sales calls)."When you consider that 45% of B2B decision makers spend 5 or more hours a week online researching products, according to the CMO Council & KnowledgeStorm, it follows naturally that more budget should be spent on online marketing to this group. Consider the challenges:
Top B2B Marketing Challenges | |
| Challenge | % of Respondents |
| Reaching decision makers | 63% |
| Deepening relationships with customers | 63 |
| Measuring marketing results | 57 |
| Generating more leads | 56 |
| Improving lead quality | 52 |
| Increasing product awareness | 52 |
| Developing brand awareness | 49 |
| Source: Omniture Online Marketing Guide, 2006 | |
B2B Marketing Tactic Trends (% of respondents) | ||
| Tactic | Used in 2004/05 | Expect to use in 2008 |
| In-person events | 60.2% | 60.8% |
| Direct mail | 56.2 | 48.7 |
| Online marketing | 48.7 | 54.6 |
| Newspapers | 46.9 | 35.6 |
| Custom publications | 45.8 | 44.1 |
| Industry specific/trade magazines | 45.4 | 48.3 |
| Printed newsletters | 43.5 | 35.1 |
| TV | 41.4 | 44.1 |
| General business magazines | 41.3 | 38.6 |
| Public relations | 37.7 | 41.6 |
| Radio | 35.3 | 33.0 |
| Printed directories | 26.8 | 24.8 |
| Source: Omniture Online Marketing Guide, 2006 | ||

At Ford, Scott heads up the social media function and holds the title Global Digital & Multimedia Communications Manager. He is a strategic advisor on all social media activities across the company, from blogger relations to marketing support, customer service to internal communications and more, as social media is being integrated into many facets of Ford business.

Prior to joining Ford, Scott served as Consigliere for crayon and spent a number of years with PJA Advertising + Marketing, a boutique BtoB agency specializing in health sciences & high tech.
In addition to his professional responsibilities, Scott is an active blogger and podcaster. He writes about the intersection of advertising, marketing and PR at The Social Media Marketing Blog and also writes The Baker Street Blog and cohosts I Hear of Sherlock Everywhere, two literary undertakings. Scott has been featured in hundreds of news and business publications in print and on the web, in nearly dozens of books, and on a variety of mainstream media, including NBC, NPR, CNN and The Wall Street Journal. Scott is a recognized thought leader in the social media industry and frequently speaks at industry events.
Scott received his Master's in Medical Science from Boston University's School of Medicine concurrently with his MBA from BU's Graduate School of Management. He lives in the greater Detroit area with his wife and two young sons, golfs all too infrequently, and has a hidden talent for voice over work.
Oh, and one last little-known fact: Scott coined the Oxford Dictionary of English-accepted term "tweetup."
You may download a headshot here, courtesy of Rosh Sillars; a PDF version of Scott's bio is here .
Scott speaks on social media at events, seminars and conferences around the world. His topic generally focuses on corporate use of social media, becoming an online spokesperson, and specifically on the progress that Ford has made in the recent past. If you're interested in booking Scott to speak at your event, please click here to submit a speaking request for Ford-related purposes or email me at speaking [AT] this site's URL (if you know what I mean) to send a general email request.. Scott's bio and headshot can be found in the "About Scott" tab above.
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Good luck to us all who are in online marketing world. I really feel a positive outlook on years ahead, 2008, 2009 and so on.