What's a Social Media Debate Between Friends?

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October 2, 2006
My colleague Douglas Reynolds of Douglas Reynolds | Experience (nice new banner, branding and favicon on the site, Doug!) recently noted that this whole Web 2.0 thing "sounds like the portal strategy of years ago," as well as "the familiar frenzy of money eager to be relieved of its value," and "a lot of questioning of the business model for social media sites."

To which I would reply: "Yes and no."

While there is a sort of frenzy out there, the money being thrown around is nowhere near the astronomical an irrational figures of seven years ago. I would argue that the market has learned from its mistake, and if anything, venture capitalists are even more conservative with their investments as a result.

The difference between Irrationality 1.0 and Irrational 2.0:
  • The Intenet is much more wide-spread and universal in use and therefore the new media have a broader reach
  • Technology is such that many individuals and companieare developing applications, solutions, and business models
  • Operating margins for a single-person shop doing a blog or some unique application code are almost neglible
  • Any small investment in such entities will not sink the market overall
That being said, I would agree with Doug with the fact that there is a frenzy going on. Sites like Micro Persuasion, TechCrunch, and eHub are dedicated to enlightening readers on the coolest 2.0 applications on a daily basis.

It's what we do with these offerings that makes all the difference. A cool tool is useless until someone figures out a way to monetize it. It's one thing to show such a site to friends and family - but have you figured out how to present it to a client in a profitable way?

Footnote (added 10/2/06, 10:35 a.m.): BtoB Magazine has a post called When will the social media bubble burst? Answer: never.
The social media bubble isn't going to burst any more than the e-mail or instant messaging bubbles burst. In fact, there is no bubble. Bubbles need an air supply in the form of venture capital and inflated expectations from investors. They also need a payoff. Almost none of that exists in this market.

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Posted by Scott Monty at 1:10 AM
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Ranked by Forbes as one of the top 10 influencers in social media, he has been called "an unstoppable force of nature," "the best corporate social media lead on the planet," and Alan Mulally, the CEO of Ford Motor Company, called him "a visionary."

At Ford, Scott heads up the social media function and holds the title Global Digital & Multimedia Communications Manager. He is a strategic advisor on all social media activities across the company, from blogger relations to marketing support, customer service to internal communications and more, as social media is being integrated into many facets of Ford business.


Prior to joining Ford, Scott served as Consigliere for crayon and spent a number of years with PJA Advertising + Marketing, a boutique BtoB agency specializing in health sciences & high tech.

In addition to his professional responsibilities, Scott is an active blogger and podcaster. He writes about the intersection of advertising, marketing and PR at The Social Media Marketing Blog and also writes The Baker Street Blog and cohosts I Hear of Sherlock Everywhere, two literary undertakings. Scott has been featured in hundreds of news and business publications in print and on the web, in nearly dozens of books, and on a variety of mainstream media, including NBC, NPR, CNN and The Wall Street Journal. Scott is a recognized thought leader in the social media industry and frequently speaks at industry events.

Scott received his Master's in Medical Science from Boston University's School of Medicine concurrently with his MBA from BU's Graduate School of Management. He lives in the greater Detroit area with his wife and two young sons, golfs all too infrequently, and has a hidden talent for voice over work.

Oh, and one last little-known fact: Scott coined the Oxford Dictionary of English-accepted term "tweetup."

You may download a headshot here, courtesy of Rosh Sillars; a PDF version of Scott's bio is here .


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Scott speaks on social media at events, seminars and conferences around the world. His topic generally focuses on corporate use of social media, becoming an online spokesperson, and specifically on the progress that Ford has made in the recent past. If you're interested in booking Scott to speak at your event, please click here to submit a speaking request for Ford-related purposes or email me at speaking [AT] this site's URL (if you know what I mean) to send a general email request.. Scott's bio and headshot can be found in the "About Scott" tab above.



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Hi, I'm Scott. I'm the global head of social media for Ford Motor Company. This is my personal blog, where I share my perspectives on social media - the convergence of marketing, advertising and PR on the Web - for marketers, agencies, the enterprise and the individual. This blog contains my personal views. My bio is available here and my headshots can be found here.

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