If You're Going to Do Viral, Do it Right

September 27, 2006
Great post by BL Ochman on What's Next Blog, called Doing a Viral Campaign Ain't Cheap, or Easy.

An important, and sometimes overlooked principle is that "a viral campaign requires not only social media, which provides remarkable new tools, but also integration with offline marketing, from street teams and guerilla marketing, to billboards, TV, radio, and print."

I would also argue that viral is not a channel that can necessarily be controlled. A true viral effort doesn't start out that way; it becomes viral by virtue of the audience connecting with it and making it viral. What clients (and sometimes we) term as 'viral' could otherwise simply be categorized as 'interactive.'

As I've said here before and constantly barrage by colleagues with, social media by itself is not a solution. It's another option in an expanding array of marketing channels. In the BtoB space, it may not always be appropriate for a client, but it's important to have a working knowledge of the range of new media.

It's nice to see my assertion backed up by BL Ochman: "New media marketing is simply not a substitute for all others. It is a tool: one of the best ever created."

Amen, sister.

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Posted by Scott Monty at 1:35 AM
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 Comments:

At 9/28/2006 9:10 AM, Anonymous David Wilson said...

I agree Scott. Social Media should be a component of your Internet marketing campaign (like SEO and PPC is). It should not be a stand alone strategy.

 
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He has been called "an unstoppable force of nature," "the best corporate social media lead on the planet," and Alan Mulally, the CEO of Ford Motor Company, called him "a visionary."

Currently on the staff of corporate communications in Ford Motor Company, Scott heads up the social media function and holds the title Global Digital & Multimedia Communications Manager. He is a strategic advisor on all social media activities across the company, from blogger relations to marketing support, customer service to internal communications and more, as social media is being integrated into many facets of Ford business.


Prior to joining Ford, Scott served as Consigliere for crayon and spent a number of years with PJA Advertising + Marketing, a boutique BtoB agency specializing in health sciences & high tech.

In addition to his consulting and agency background, Scott is an active blogger and podcaster. He writes about the intersection of advertising, marketing and PR at The Social Media Marketing Blog and also writes The Baker Street Blog, a literary undertaking. Scott has been featured in hundreds of news and business publications in print and on the web, in nearly twenty books, and on a variety of broadcast media, including NPR, CNN and Fox Business News. Scott is a recognized thought leader in the social media industry and frequently speaks at industry events.

Scott received his Master's in Medical Science from Boston University's School of Medicine concurrently with his MBA from BU's Graduate School of Management. He lives in the greater Detroit area with his wife and two young sons, golfs all too infrequently, and has a hidden talent for voice over work.

Oh, and one last little-known fact: Scott coined the Oxford Dictionary of English-accepted term "tweetup."

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Scott speaks on social media at events, seminars and conferences around the world. His topic generally focuses on corporate use of social media, becoming an online spokesperson, and specifically on the progress that Ford has made in the recent past. If you're interested in booking Scott to speak at your event, please click here to submit a speaking request for Ford-related purposes or email me at speaking [AT] this site's URL (if you know what I mean) to send a general email request.. Scott's bio and headshot can be found in the "About Scott" tab above.

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Hi, I'm Scott. I'm the head of social media for Ford Motor Company. This is my personal blog, where I share my perspectives on social media - the convergence of marketing, advertising and PR on the Web - for marketers, agencies, the enterprise and the individual. This blog contains my personal views. Bio available here.

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